Leading the UX of a complex B2B ecommerce re-platforming project
8%
business customers migrated
$80K+
annual savings
Building and scaling the first design system at Officeworks
30%
less handoff time
51
reusable components
Influencing a shift to guided UX in the Bring Your Own Device project
~30%
less bounce rate
50%
more entry point engagement
What makes customers abandon checkout & what does it take to keep them?
613
NPS responses analysed
12
competitors benchmarked
Rebranding and improving the SiSU Health Station self-health experience
10
core components in the style guide
3
platforms unified
Building a cohesive digital media system for Mindsets Learning
100+
marketing materials
9+
videos produced